Privacy Policy

Who we are

The London Bead Co. Ltd. trading as Delicate Stitches
Registered in England No.2645088
Registered Office: 336A Regents Park Road, Finchley, London N3 2LN
VAT No. 523 4518 63
Our website address is: http://londonbeadco.com.

What personal data we collect and why we collect it

On-line Orders

When customers choose a product or products and add to basket they now have an option to go to the “check out” page and complete the details required for the transaction.

On submission of the check out details the customer is taken to the secure site of the payment provider (in this case Sage Pay) who on completion of the payment (including security checks) send the customers details (Name, Address, E-mail Address & Order Details) to the Londonbeadco.com web site.

The order is the dealt with and the goods delivered to the customers address.

Note: On-line Card details are not sighted nor retained by London Bead Co. Ltd. as all monetary transactions are dealt with on the secure Sage Pay web site.

Media and Comments

At present our site does not contain any Blog pages therefore the above is not applicable.

Where a comment is made against a product it is held in a pending approval page (not visible on the web site) where the administrator assesses the value and decides whether to approve or delete the comment.

Contact forms

Legitimate inquiries via contact forms are answered and dealt with and all other submitted forms deemed to be of nuisance or spam content are deleted out of hand.

Cookies

This site does not use Cookies at this point in time

Embedded content from other websites

There are no embedded content from other web sites

Analytics

Google analytics is currently present on this site
There are no analytic routines that use customer or visitor personal details

Who we share your data with

We do not share your details with anyone other than the orders that go to the payment provider Sage Pay
BackupBuddy/stash holds and retains a current backup of this web site

How long we retain your data

We keep contact form entries for six months, approved comments for a year, and customer purchase records for ten years.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Queries or request for removal of personal data can be made by emailing info@londonbeadco.com or calling 0207 2679403

Additional information

There is no other usage of customer’s data other than completing the transaction of the sale of our products.

How we protect your data

There is limited access to the administration site and C-panel and the customer’s details do not appear on any of the web pages

What data breach procedures we have in place

We use anti-virus and spam software and secure remote servers

What third parties we receive data from

Other than the notification of the transaction of an order from Sage Pay we do not receive any third party data

What automated decision making and/or profiling we do with user data

None

Industry regulatory disclosure requirements

Not applicable